Terms of Services
Last Updated: March, 18, 2025
Introduction
Welcome to Dinenow, operated by Bizzmend Private Limited ("Dinenow", "we", "us", "our"). By accessing or using our website (dinenow.in), reservation system, and related services, you agree to comply with and be bound by the following Terms of Service.
1. Acceptance of Terms
Your use of Dinenow services constitutes acceptance of these Terms. If you do not agree with these terms, please discontinue use immediately.
2. Description of Services
Dinenow provides restaurant reservation management services, allowing customers to book tables directly or through partner platforms. We do not process payments or handle transactions between customers and restaurants.
3. User Responsibilities
- You must provide accurate and truthful information when making reservations.
- You agree not to misuse the services or use them for any unlawful purposes.
- You must notify us promptly of any changes or cancellations to reservations.
4. Reservations and Cancellations
- All reservations made via Dinenow are subject to availability and confirmation by the restaurant.
- Cancellations should be communicated directly to the restaurant or through our platform as specified in the booking confirmation.
5. Communications
By using Dinenow, you consent to receive booking confirmations, reminders, and related communications via WhatsApp, SMS, or email. You may opt-out of communications at any time by replying "STOP" to our WhatsApp messages or contacting our support.
6. Third-party Content and Links
Dinenow may display content or links provided by third-party websites or services. We are not responsible for the accuracy or reliability of third-party content or external websites.
7. Privacy Policy
Your use of our services is also governed by our Privacy Policy, available on our website, which describes how we collect, store, and manage your personal data.
8. Limitation of Liability
Dinenow is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our reservation platform. We are not responsible for any issues arising between you and restaurants, including reservation disputes, service quality, or payment matters.
9. Modifications to Terms
We reserve the right to modify or update these Terms of Service at any time. All updates will be posted on this page. Continued use of our services after any modifications constitutes acceptance of the updated terms.
10. Termination
We reserve the right to terminate or suspend access to our services without prior notice if you violate these Terms or misuse the platform.
11. Governing Law
These Terms shall be governed and interpreted in accordance with the laws of India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of courts in Delhi, India.
12. Contact Us
If you have any questions, concerns, or feedback regarding these Terms of Service, please contact us:
- Email: support@dinenow.in
- Address: Anand Vihar, Delhi, India